Apr 222012

Any organisation, regardless of its size (individual to global), nature (commercial, charity, defence, government, etc) , or class (manufacturing, hospitality, finance, medical, etc) can classify all its activities along four organisational functions:


  • Supply Chain Management (SCM): dealing with all input products, services, and resources provided by suppliers external to the organisation.
  • Customer Relationship Management (CRM): dealing with all output products, services, and resources provided by the organisation to external recipients/customers/clients.
  • Enterprise Resources Planning (ERP): deals with internal resources within the organisation, to ensure that they are utilised in the most efficient and effective ways, with respect to the other three functions. ERP is the domain of management consultant, and is useful provided you already have quality products/processes/services that customers need.
  • Product Lifecycle Management (PLM): is what the organisation is all about, and the value it represents and adds to the rest of the world. PLM transforms input from SCM to output at the CRM, while adding value that is worthwhile. If any organisation does not add value, and make its output more valuable than its input, it is not worth existing. Without sounding too biased, I would claim that PLM is the most important of all organisational functional groups. PLM is what gives an organisation its identity, ability to succeed–indeed, to survive. PLM reduces time to market, improves product quality, reduces prototyping costs, improves product and production optimization, and reduces waste.

My expertise extends throughout all activities within the PLM function: CAD, CAE, CAM, Outsourcing, Manufacturing, Assembly, Quality, and Customer support. This expertise is further enhanced by strong Engineering Knowledge, and skills in utilising Knowledge Engineering.

I take a product/service/process all the way from concept (through design, prototyping, testing) to realisation; then from mass production to after-market support and service. A product lifecycle includes:

  • Conception: Specifications, and Conceptual design,
  • Design: Detailed design, Validation and analysis (simulation), Prototyping and testing,
  • Realisation: Tool design, Manufacturing planning, Manufacturing, Assemble, and Quality assurance, and
  • Service: Selling and delivery, Usage, Maintenance and support, and Disposal.

I am able to help in any or all of the above, using sound engineering knowledge and expertise.